100% Authentic Tressenova Hair Care Products in Pakistan
Pakistan's First Cold Press Herbal Oil
Free Delivery on Orders Above Rs. 5000
100% Authentic Tressenova Hair Care Products in Pakistan
Pakistan’s First Cold Press Herbal Oil
Free Delivery on Orders Above Rs. 5000

Refund & Return Policy

We stand behind every product we make. If something is not right, we will make it right.

When Can You Return?

You may request a return or exchange within 7 days of receiving your order if the product arrives damaged, defective, or incorrect. The item must be unused and in its original sealed packaging.

What Cannot Be Returned

For hygiene and safety reasons, opened or used products are not eligible for return unless they arrived in a damaged or defective condition.

How to Raise a Return Request

Simply reach out to us via email or WhatsApp with your order number and clear photos of the issue. Our customer care team will respond within 24 to 48 hours and guide you through the process.

Refund Timeline

Once your return is approved and the item is received, refunds are processed within 5 to 7 business days through your original payment method or bank transfer.

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