Shipping & Service Policy

We want your Tressénova experience to be seamless from checkout to delivery.

Where We Deliver

We currently deliver to all major cities and towns across Pakistan. International shipping is not available at this time.

Free Delivery

Enjoy complimentary delivery on all orders above Rs. 5,000. A standard shipping fee applies to orders below this threshold.

Order Processing

Orders are confirmed and processed within 1 to 2 business days. Once dispatched, you will receive a notification with your tracking details via WhatsApp or SMS.

Estimated Delivery Time

Once your return is approved and the item is received, refunds are processed within 5 to 7 business days through your original payment method or bank transfer.

Payment Options

We accept Cash on Delivery (COD) nationwide, as well as secure online payments via credit card, debit card, and bank transfer.

Order Issues

If your order is delayed, lost, or arrives in poor condition, please contact us immediately and we will resolve the matter promptly.