Welcome to Tressénova. By accessing or using our website, products, and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

1. General

• These Terms & Conditions apply to all users of the Tressénova website, including browsers, customers, and contributors.

• By using our website or placing an order, you agree to be legally bound by these terms.

• If you do not agree with any part of these Terms & Conditions, you should not use our services.

2. Product Information

• We make every effort to display product details, descriptions, and images as accurately as possible.

• However, slight variations in color, texture, or packaging may occur due to lighting, screen settings, or manufacturing updates.

• Tressénova does not guarantee that product descriptions or other content are completely error-free.

3. Pricing & Payments

• All prices listed on the website are subject to change without prior notice.

• Prices are inclusive/exclusive of applicable taxes as mentioned at checkout.

• We reserve the right to cancel any order due to pricing errors, payment issues, or suspected fraud.

4. Orders & Acceptance

• Placing an order does not guarantee acceptance.

• Tressénova reserves the right to accept, reject, or cancel any order at its sole discretion.

• Once an order is shipped, it cannot be cancelled.

5. Shipping & Delivery

• Shipping timelines provided are estimates and may vary due to external factors.

• Tressénova is not responsible for delays caused by courier services, natural events, or incorrect delivery information provided by the customer.

6. Returns, Refunds & Exchanges

• All returns, refunds, and exchanges are governed by our Refund & Return Policy.

• Please review the policy carefully before making a purchase.

7. User Responsibilities

• You agree to provide accurate, complete, and up-to-date information during checkout and account creation.

• Any misuse of the website, fraudulent activity, or violation of these terms may result in account suspension or legal action.

8. Intellectual Property

• All content on the Tressénova website, including logos, images, text, designs, and graphics, is the property of Tressénova.

• Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

9. Limitation of Liability

• Tressénova shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

• Our liability, if any, shall not exceed the value of the product purchased.

10. Privacy

• Your personal information is protected and handled in accordance with our Privacy Policy.

• By using our website, you consent to the collection and use of information as outlined in our Privacy Policy.

11. Modifications

• Tressénova reserves the right to update or modify these Terms & Conditions at any time without prior notice.

• Continued use of the website after changes implies acceptance of the updated terms.

12. Contact Information

For any questions or concerns regarding these Terms & Conditions, please contact us:

📧 Email: contact@tressenova.com
📞 Customer Support: 0300 500 6968